Pricing
Honest prices, no surprises
No hidden costs, no call-out charges within the area, no invoice you weren't expecting. Every job comes with a fully itemised invoice.
Computer Support
Home & business support
The same straightforward rates apply to homes and small businesses. No VAT is added.
On-site Support
Home or business: I come to you. Corsham, Bath and Chippenham area. Card payments welcome on the doorstep.
- No travel charge within 10 miles of Corsham
- Beyond that: 45p per extra mile, each way
- I explain everything as I go
- An itemised invoice when the job is done
Remote Support
Safe, secure remote access. I can see and fix your screen without leaving the house. Perfect when you just need something sorted quickly.
- Secure remote access, you stay in control
- A convenient option when a visit isn’t needed
- Available evenings and weekends
Five Minute Fixes
Sometimes all you need is a quick answer. If I can sort it in five minutes by phone or message, there’s no charge.
- Quick questions by phone or message
- Honest answer, plain English
- If it needs more time, I'll tell you upfront
- WhatsApp welcome, just drop me a message
Support is normally paid for after the job. Card, cash, bank transfer and PayPal are welcome.
Websites & Tuition
Websites, care & tuition
Web Design
- Typically around five pages, mobile-friendly, with a contact form
- Reasonable revisions, launch and first-year domain registration
- Pay when you’re happy with the agreed finished site
- More complex work quoted separately
Online Computer Science Tuition
GCSE and A Level, online through Sherpa. Programming, theory, exam technique or the bits that haven’t quite clicked.
- Prices, booking and payment are on my Sherpa profile
- Limited availability: I keep the number of regular pupils small
Website Care
- Hosting, domain renewal and normal email hosting
- Routine maintenance and reasonable small updates
- Larger changes quoted separately
- New website clients: first month free, then at least 12 paid months
- Rolling monthly after that, with one month’s notice
- Existing clients keep their existing arrangements
A few other things I can help with
Device setup, data moves, buying advice or an unusual technology job. Tell me what you need and I’ll explain the likely cost before starting.
For old recordings, media transfer starts at £15 per audio cassette or £12 per VHS tape to DVD (USB £15). The media-transfer page has the details.
AI help, whether that's learning the basics, spotting AI scams or working out if it suits your business, is charged at the on-site and remote support rates above. Talks for local groups are a flat fee, price on request.
Not sure which you need?
Just ask. I'll be honest
If a remote session will do, I won't charge you for a visit. If a tape's not worth saving, I'll say so.